Development of Service Activation Management Application for a European Telco

November 3, 2017


  • To develop a Service Activation Management application for complete validation of all telecom service orders before execution and implementation
  • Develop a workflow based system that enables multiple numbers of users to perform actions on execution of Service implementation order for Circuit, Configurations, Equipment’s, Installations, Site Survey, till completion of every order


  • Developed a web application based on JAVA/J2EE
    • It manages a part of the Service Delivery Process
    • It validates order before Technical Ordering System sends Provisioning Order
    • Its core is a workflow that is date and schedule oriented
    • It tracks hardware requests (equipment delivery, circuit procurement)
    • It interfaces with MTN, DTN Networks, multiple technical ordering systems and repositories
    • It provides Dashboard to users who act as per the permission levels for the service implementation orders


  • Delivered the complete project ahead of schedule
  • Zero critical bugs post production
  • Accelerated service activation process by ~25%
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