How EcoCash Scaled Digital Lending Across Africa: Co-authored Story with IBS Intelligence
Discover how Africa’s leading mobile financial services provider scaled mobile-led credit delivery, featured in a co-authored case study with IBS Intelligence.
Introduction
EcoCash is one of Africa’s most influential mobile financial services providers. As customer demand grew, they needed a faster, more efficient, and highly scalable lending engine to support millions of users.
This exclusive case study, created in partnership with IBS Intelligence, a global digital banking research authority, captures how EcoCash strengthened its lending capabilities and improved customer experience through Arttha’s unified digital platform.
Get a concise, analyst-aligned perspective designed for global banking and financial services leaders with a focus on emerging markets.
What You Will Learn
This 2-page case study gives you a snapshot of EcoCash’s transformation journey, including:
How PureSoftware approached modernizing EcoCash’s lending ecosystem
The strategic factors driving their shift to digital, automated processes
How new capabilities supported faster loan delivery and customer growth
High-level outcomes that demonstrate operational and business impact
These insights are especially relevant for institutions exploring digital credit innovation in Africa and other growth markets.
Why This Case Study Matters
Mobile-led credit continues to redefine financial access globally. EcoCash’s experience highlights:
How scalable platforms help institutions manage rising volumes
How digital workflows reduce turnaround time and operational effort
How mobile-first strategies accelerate inclusion and customer engagement
Arttha’s role in enabling this transformation offers a practical reference point for digital, lending, and technology leaders worldwide.
