IBSi–Arttha Case Study: How EcoCash Scaled Digital Lending Across Africa

December 11, 2025

Discover how Africa’s leading mobile financial services provider scaled mobile-led credit delivery, featured in a co-authored case study with IBS Intelligence.

Introduction

EcoCash is one of Africa’s most influential mobile financial services providers. As customer demand grew, they needed a faster, more efficient, and highly scalable lending engine to support millions of users.

This exclusive case study, created in partnership with IBS Intelligence, a global digital banking research authority, captures how EcoCash strengthened its lending capabilities and improved customer experience through Arttha’s unified digital platform.

Get a concise, analyst-aligned perspective designed for global banking and financial services leaders with a focus on emerging markets.

What You Will Learn

This 2-page case study gives you a snapshot of EcoCash’s transformation journey, including:

  • How PureSoftware approached modernizing EcoCash’s lending ecosystem
  • The strategic factors driving their shift to digital, automated processes
  • How new capabilities supported faster loan delivery and customer growth
  • High-level outcomes that demonstrate operational and business impact

These insights are especially relevant for institutions exploring digital credit innovation in Africa and other growth markets.

 

Why This Case Study Matters

Mobile-led credit continues to redefine financial access globally. EcoCash’s experience highlights:

  • How scalable platforms help institutions manage rising volumes
  • How digital workflows reduce turnaround time and operational effort
  • How mobile-first strategies accelerate inclusion and customer engagement

Arttha’s role in enabling this transformation offers a practical reference point for digital, lending, and technology leaders worldwide.

 

Gain access to the full IBSi–Arttha case study.

Submit your details to download your copy and explore the complete transformation story.

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