Digitizing Supply Chain and Building an E-Commerce Marketplace for a Leading Pan-Asian Agri-Food Company
Business Problem
Our client is a leading PAN Asia Agri Food Company. The client needed to digitize their Processing Centre and implement a cloud-based SaaS end-to-end Supply Chain Management system, including an integrated e-commerce marketplace for their B2B business. The solution required seamless integration with multiple third-party platforms to optimize operations and enhance efficiency.
Business Analysis
PureSoftware conducted a thorough business requirement analysis to understand the client’s specific needs, identifying key challenges in managing vendors, materials, purchases, inventory, production, dispatch, and store operations. The reliance on manual processes resulted in inefficiencies, delays, and increased operational costs, highlighting the need for a streamlined and automated solution.
Additionally, the absence of an integrated online ordering system limited the client’s ability to scale their business and improve customer experience. A comprehensive digitization approach was vital to enhancing workflows and ensuring real-time operational insights.
PureSoftware Solution
PureSoftware designed and developed marketplace solution to automate the processing center, covering all key business functions, including vendor and material management, inventory tracking, production, and order fulfillment.
Key highlights of the solution:
- Developed an end-to-end Supply Chain Management system with an integrated e-commerce marketplace.
- Successfully built end to end supply chain Management system, including e-commerce marketplace.
- Integration with complex systems like SAP, Locus and advance features of google map.
- Successfully integrated with the Payment solution provider.
- Mapped the entire business process to digital workflows for enhanced efficiency.
- Created an Online Ordering System accessible via a single code-based mobile app and website.
- Built an in-store Order Management System (OMS) for seamless order processing and fulfillment.
- Implemented advanced Fault Tolerance and Auto-Healing features to ensure high availability.
- Integrated the solution with SAP, Locus, advanced Google Maps features, and Payment Solution Provider to enable a smooth operational flow.
Results
- Successfully launched a fully digital and integrated system, enhancing operational efficiency.
- Achieved zero downtime with exceptionally low latency, ensuring a seamless user experience.
- A unified solution for streamlining supply chain management, order management, and processing center operations.
- Implementation of a complete robust system is live and used extensively by clients and their end users.
