Argus Safety Upgrade and Implementation for a Japanese Pharma

November 3, 2017

Need

  •  Upgrade and implement new Argus Safety from version 5.0.2 system to 7.0.3 and move data from existing system to Argus Safety to create a global workflow.
  • Create a single global case processing workflow
  • Consolidation of data inherited from migrations and M&A into the new instance of Argus Safety

Solution

  • Create a fresh business workflow that includes both English and Japan case processing and establish proper SLAs between the Japan and Global teams.
  • Created a new setup of Argus 7.0.3 with fresh configuration and migration of meaningful data from 5.0.2 to 7.0.3.
  • Clean-up of legacy data, wrong configuration (products, licenses, studies, etc.) and regulatory key success factors reporting rules to ensure proper compliance

Outcome

  • Consolidation of Japanese and English case processing
  • Consolidation of Safety departments across the globe
  • Reduction in cost per case spent by the company
  • Reduction in turnaround time for case processing due to an improved workflow
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